Frequently Asked Questions
Everything you need to know about bringing nature into your home.
How long will my fresh flowers stay vibrant?
With proper care, most of our floral arrangements last between 5 to 10 days. We include a packet of flower food and care instructions with every delivery to help maximize their lifespan.
Do you offer same-day delivery for home decor and plants?
Yes, we offer same-day delivery for orders placed before 1:00 PM local time. This applies to our fresh bouquets and select indoor potted plants.
What is your return policy for home accessories?
Non-perishable items like vases and home decor can be returned within 30 days of purchase, provided they are in their original packaging and unused condition.
Can I customize a bouquet for a specific room or event?
Absolutely! Our expert florists can design bespoke arrangements tailored to your home's color palette or specific event themes. Please contact our concierge team for custom requests.
How do you ensure flowers aren't damaged during shipping?
We use specialized temperature-controlled packaging and secure bracing to ensure your flowers arrive in pristine condition, regardless of the weather or distance.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.